In the aftermath of an accident, tensions are high and the driver, the third party and any witnesses each have their own version of events. Photos can vary in quality and the forms can be full of missing information.
Here's a typical sceneario; a delivery driver has had a crash. They're fine, no injuries, but it all happened so fast, they're not exactly sure who's at fault. The third party is denying liability, and your two witnesses have conflicting statements.
There is one witness, that saw and recorded everything, and their evidence can make the difference between a big payout or liability to the third party. That witness is your vehicle, and it records speed, impact, G-force and dashcam.
The problem is, telematics was built to manage fleets, for safety, maintenance and compliance. It records raw signals that need specialist technology to be of any use to anyone. The dashcam footage is separate and has to be sent on its own, which takes time.
Modern insurance systems cannot natively ingest the rich data coming from the vehicles. Without it, your claims handlers are working with incomplete information. Photographs of the scene and statements come in days apart, and your handler has to piece them together by hand from different systems. That leaves the claim open longer than it should be, and an open claim is an expensive claim.
How Xtract solves this.
We translate the data coming from the connected vehicle and deliver it into your claims system at FNOL, giving insurers access to over 15 million vehicles. This means your claims handler gets all the facts instantly. The telematics and dashcam tell a story of what happened, and that data is then enriched with vehicle damage, severity, driver and witness statements, photos of the scene, even the weather on the day. All of that builds a stronger case, allowing claims handlers to make confident decisions faster.
Xtract Reconstruct shows the incident as the vehicle recorded it. The telematics is rebuilt into a reconstruction of the incident, with damage and photos layered in, so your claims handler sees the speed, braking, direction of travel and impact point in sequence.
Your time to resolution is faster. The information you get is accurate and complete, and all in one system, so you don't have to go chasing. And when it comes to a dispute, your defense is rock solid.
Today, insurers have seen a real difference.
Watch: The Best Witness
